Must be able to confidently work on Claims, EOBs, Denials, Rejection of payments, and appeals.

Location: Raleigh, NC (near North Hills)

Full time, temp to perm

Hours: Monday - Friday, 8am to 5pm

Pay: $18-$20/hour

Job Duties:

Handle inbound and outbound calls

Follow up with prior authorization status

Verifying medical insurance for patient

Perform Medical Benefit investigations to determine eligibility

Discuss EOBs

Take payments

Answer any questions regarding outstanding balances

Provide accurate information

Provide appropriate follow-up

Provide appropriate customer service and an effortless experience to the caller

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.